You may return and RinaWear item for an even exchange within 30 days of your order. Please include the following info for an exchange:
- Ship to Address
- Description of the new product you are wanting
- Check for $5.00 for us to return your item
ALL POINT and POINTFEST MERCHANDISE SALES ARE FINAL AND NOT RETURNABLE OR EXCHANGEABLE. IF WE SENT YOU THE INCORRECT ITEM PLEASE CONTACT US VIA EMAIL AT firstname.lastname@example.org AND WE WILL MAKE IT RIGHT, BUT NO REFUNDS OF ANY KIND WILL BE GIVEN FOR NON-RINAWEAR ITEMS.
If you want to exchange an item, please ship it back to us to:
2357 Laurenwood Drive
Chesterfield MO 63017
If we accidentally sent you the wrong size, or if there is a error on our part, please send us an email to Jeff@rinawear.com and we will get it taken care ASAP.
You may also contact us via phone at 314-863-7462.